My mother was having chest pains and was sent by ambulance to NRGH in Feb of 2022. She sat in the emergency room for 3.5 hours while she was having a heart attack and in excruciating pain. I went to the nurse’s station 3 times to ask for help and they were very rude and dismissive, told me they put a sticky on my mom’s file. Finally, they got her in for some blood work and that is when they told us she actually had a heart attack. She could have died in the emergency room while she was having one. The care was just unbelievable for someone who came in by ambulance having chest issues.