From: Anonymous

My mother was having chest pains and was sent by ambulance to NRGH in Feb of 2022. She sat in the emergency room for 3.5 hours while she was having a heart attack and in excruciating pain. I went to the nurse’s station 3 times to ask for help and they were very rude and dismissive, told me they put a sticky on my mom’s file. Finally, they got her in for some blood work and that is when they told us she actually had a heart attack. She could have died in the emergency room while she was having one. The care was just unbelievable for someone who came in by ambulance having chest issues.