My Personal experiences with NRGH have all been positive, once I have been seen by a Doctor. But living in Qualicum Beach most personal Experiences have been with the Urgent Care in Parksville. Most of the time, the waits there are just awful. There is nothing worse than sitting in a chair with 20 or 30 people around you who are as sick as you are. Once seen by a Doctor the care has been exemplary. The staff there is stretched to the Max. The wait times for the Laboratory and X-ray are also horrible. In short, the load taken off NRGH is huge. But now the load at this Urgent Care Facility is unacceptable. I believe the needs in this part of the island are a new tower at NRGH, a Cath Lab for NRGH and a much Expanded Urgent Care Facility for Parksville.