Sandy Shaw

I want to thank the medical staff at Nanaimo General Hospital for their excellent care. I have visited the emergency department three times in less than a year—twice for heart issues and uncontrollable bleeding. Their quick action saved my life. I especially want to thank the Ambassadors who greet you upon entering the emergency department. They are incredibly kind and ask a few essential questions. Since I was in serious condition, they immediately took me to admitting and even provided notes to the clerks to ensure I was seen quickly. The Ambassadors play a crucial role in the smooth and efficient prioritization of patient needs. Their dedication is truly appreciated.