From: Anonymous

My husband and I moved from Ontario to Ladysmith in the summer of 2022 and registered at BC Health Connect for a family doctor immediately. We have been waiting to be assigned to a healthcare provider ever since and have no way of knowing when one will be available to us. In the meantime, we have to wake up early and line up for 3 hrs in the only walk-in clinic open in the area in Duncan. This situation is unacceptable and causing us stress.