We have lived in Nanaimo for the last 20 years. Coming from Hamilton, Ont., we were spoiled with the health services we had there with 5 major hospitals & walk-in clinics. When we first arrived, the issue at the time was the emergency dept. It was addressed in a couple of years to be a functioning department for our size population. l understand it is the busiest on the island. The major concern we have is the patient tower. It has been in operation since 1964. It is 60 years old, showing its age & is not adequate for the needs of a growing population such as ours. The people that work there are doing the best they can. In the meantime, we wait to see if they can do anything to the structure. They need to replace the original windows, install shutters on the windows that get the sun all day, and improve the AC on the sixth floor most likely due to being next to the roof. Because of it’s age, there are most likely many other things that can be done as well. Thank you for being a voice for the voice-less.